Victoria University - A New School of Thought

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You can order with us online, in person, by phone or by fax.

***Please note: web orders placed online can only be posted to you; we do not accept web orders for in store purchases or "holds". If you wish to have someone else pay for your books in-store, please complete the credit card authority form

Step 1 - Find the book and add it to your order

Find the item you wish to order (see Book Search tips for assistance on finding items), you can add the item to your order in two ways:

  • Firstly you can select the tick box from the list if you have done an inventory search (ie: Author, title, isbn or keywords) and then click on the “add items to order” button at the top of the list. This will add one copy of each item “ticked” in the listing to your order.

  • Secondly you can click on the link in the list that will then give you more information and a picture of the product. This will enable you to key in a specified quantity and then click “add this item to your list” and add this quantity to your order.

Step 2 - View, add, delete or amened to your shopping cart

You can view your shopping cart at anytime by selecting the  “view cart” option at the top of the webpage. This will show you what items you have ordered and enable you to proceed to the checkout.

 

To change quantities in your shopping basket, in the “view list” screen, enter the correct quantity in the quantity field and then select the “refresh quantities” button.

 

To remove an item from your list, place a “0” in the quantity field and then select the “refresh quantities” button

 

Once you are happy with your list select the “confirm your order” button

 

Select the “by contact details – Credit Card” option when prompted

 

Step 3 - Confirm your order

All web orders will be posted out to your nominated delivery address, we do not hold books for web orders.

You may now key in your contact details.

Select the “Place order” button to complete your order.

A Web reference page should appear quoting a “WWW’ number. Please make note of this number for any future queries in regards to your order.

 

Credit Card Details are securely submitted by the website to our database and then destroyed after being processed. Card details are not processed immediately, but processed once the order is despatched or collected.

 

Step 4 - What happens after you place an order?

Books will be posted to you please provide your credit card details and mailing address.

We send the books by post we will send the books out as soon as they are available and will not contact you personally unless necessary.

If any of the books you require are out of stock we will hold your order until ALL the books are available. Please keep in mind that out of stock items can take several weeks to arrive. You are more than welcome to check on the ETA of your order by contacting the City Flinders bookshop.

Any queries can be directed to us our City Flinders web order department on

T. 03 9919 1105.

 

 

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